Kaseya Community

Health scoring on Executive Summary

  • I am totally confused as to what use the Health Scoring is when you can alter it to say whatever the hell you want when you run the report.

    Does anyone out there have a good baseline of parameters that they use to produce a more accurate report card? I would like to change ours but cannot for the life of me figure out what would work better.

    Legacy Forum Name: Health scoring on Executive Summary,
    Legacy Posted By Username: ned.fasullo@wesimplifyit.net
  • We didn't see the executive report as a tool for us to use, but for something to offer our clients. We understood it as that's why it's alterable and "dumbed down".

    Legacy Forum Name: How-To,
    Legacy Posted By Username: Leadfoot
  • I'm not sure if it's optimal, but we settled on the following:

    Patch Score: 6
    OS Score: 1
    Disk Score: 4
    Event Log Score: 4
    Alarm Score: 5

    I like to keep the sum of these numbers as a round figure, they add up to 20. I don't know if that helps or not!

    Of course the client sees whatever weight you apply, so it's best to settle on a decision and change it rarely, if ever.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: djmundy