lowray1975Hello. We have a few users that would like access to remote control their workstations. As of right now, I see two possible methods to do this:
1) Create a unique username and password for each workstation
2) Create a separate admin account for the client and restrict them to only their group and the remote control function.
Obviously method number two makes more sense as my client would only need to remember one username and password, but the problem occurs when I want to restrict the user to just looking at desktops and laptops (no servers).
Other then creating a new group and putting all of the workstations within, is there a way to restrict remote control access to a certain type (or view)?
The only problem with the method you descibed is that I would need to create a different username for each workstation the remote user would want to control. This is what I'm trying to avoid.
Thanks for the quick reply!
ealvaradoCreate a subgroup called: workstations.
Create a subgroup called: server.
Create the account.
give only access to the account for group.workstations.
Don't forget to create a Admin group and limit what that user can see/do.
Then System Tab -> Function Access -> Remote Ctrl -> Uncheck Message With User to prevent that user from sending Chats to other logged in Admins.
rwittGood luck with that branding issue. It has been requested many times, I suggest you send in a formal change request just to put another tick against the request.