Kaseya Community

All gateways show internal firewall address

  • Hi.

    I was hoping this might be something simple, and someone can help me out.

    We have a Fortigate 60 as our firewall. VIP is setup for external ip to internal ip of our kaseya server. 5721, http, https are all allowed through.

    Every client reports as their connection gateway as OUR firewalls internal address.

    Am I missing something easy? Everything works, except wrong connection gateway is displayed.

    Thanks.

    Legacy Forum Name: All gateways show internal firewall address,
    Legacy Posted By Username: clwolf
  • bump . . . . . .

    Legacy Forum Name: How-To,
    Legacy Posted By Username: clwolf
  • Hello,

    In the rule you have the vip.
    You must uncheck the nat option.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: utp@semantic-systems.com
  • Thank you thank you thank you.

    Wish I could give you some points. If you are ever in Milwaukee I'll buy you some micro brews!

    Legacy Forum Name: How-To,
    Legacy Posted By Username: clwolf