I am a bit confused here - maybe someone can shed some light on this.

I've got 2 machines on a domain, both in the same machine collections (patch) group, both set to use the same account credentials, both with the same agent package installation, the same templates applied for settings, monitoring, etc.


At night on the patching day, at the same time, a Service Pack was installed.

Looking in the agent script logs, it shows the install run by *system*


Running a patch report, ONE server says "Installed on XXX by Administrator"
On the other Server, the report says "Installed on XXX by System"

The installation times are identical (as they should be).

Any idea why they are reporting differently?

Both were installed by Kaseya at the exact same time on the exact same night.

thanks in advance for any thoughts shared on this.

Legacy Forum Name: Patching Report - "installed by",
Legacy Posted By Username: pdxkid