Kaseya Community

Password Management

  • Just wondered if any other people could share their password management strategy.

    I started out life using KeePass which is open source and available on SourceForge. Very good product, allows for groups/sub groups, excellent search and auto-type, copy to clipboard etc.

    It starts to get less usefull when working in a multiuser environment and I want to give access to several techs etc. and also provide access to techs when they are on site visits.

    I'd like to be able to centrally manage them.

    I've tried to use the "Client Configuration" items in autotask if there are any AT customers out there but that isn't the best and there is no search capability which when you have x00's of passwords isn't great.

    Can anyone share their experiences and offer any alternatives?

    Cheers,

    Steve

    Legacy Forum Name: Password Management,
    Legacy Posted By Username: SteveWebster
  • We used to use SecretServer by Thycotic. http://www.thycotic.com/products_secretserver_overview.html

    It is a great product and the developers take all suggestions seriously and implement anything that makes sense. Very secure (2 factor if desired), searchable, multiple accounts, etc.

    We only stopped using it because we merged with another company and had to use their solution (CW).

    Legacy Forum Name: IT Procedures,
    Legacy Posted By Username: CCDave
  • How are they using CW to do this?
    Just in the password box in configurations?

    Legacy Forum Name: IT Procedures,
    Legacy Posted By Username: quicktech
  • quicktech
    How are they using CW to do this?
    Just in the password box in configurations?


    I honestly don't know... I'm just a user. Wink
    All I know is we have a Configuration Type of Password that we use for this purpose. It is supposedly encrypted in the database, but I can't prove that.

    Legacy Forum Name: IT Procedures,
    Legacy Posted By Username: CCDave
  • We use Autotask and have added 'hidden' fields into the Site user defined fields (UDFs) so they can be accessed quickly

    Remote Host Name mail.whatever.com
    Server Admin: Administrator
    Server Admin Password: ******
    Server Domain: WHATEVER.local
    Kaseya service account: monitor
    Kaseya service password: ******
    Router IP: 192.168.21.2
    Router User: admin
    Router Password: ******
    Internet Provider: XYZ ISP
    Internet Username: *******
    Internet Password: *******
    Internet Accounts #: 1300 123 456
    Internet Support #: 1300 654 321
    Misc. Notes: untangle box https://mail.whatever.com:6443/ username: admin password: blahblah


    Then just setup so only certain users can view/edit the hidden fields.

    Legacy Forum Name: IT Procedures,
    Legacy Posted By Username: justX
  • I'm considering using Web-KeePass
    http://ossfree.net/webkeepass/
    It's the only free solution I've found that is suitable for multiple users

    Legacy Forum Name: IT Procedures,
    Legacy Posted By Username: dmatos