I've had more than one occasion where end users miss the ActiveX prompt that tells them to install the Kaseya ActiveX component before thaty can begin a video streaming session. To help with this I've modified the Kaseya page that is displayed to them to help show themhow to install the ActiveX component. All it does is add a piece of flash code to the page that has a big arrow and instructions on how to install the ActiveX component.

The threefiles in the attached zip file need to be dropped into the \Kaseya\WebPages\HelpDeskTab folder for the code to work.


Legacy Forum Name: Video Streaming ActiveX install help web page for end user,
Legacy Posted By Username: gcarlisle