Kaseya Community

Does the email server need to be SMTP?

  • Does the email server for alerts need to be smpt, or can it be pop3 or imap? Can the email server be external? TIA.

    Legacy Forum Name: Does the email server need to be SMTP?,
    Legacy Posted By Username: GPotvin
  • As far as I am aware you can not change what email server Kaseya uses. It must use the SMTP server in IIS to send all its email. That is why it is a requirement.

    God Bless,
    Marty


    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: MissingLink
  • That's what I thought. Thanks, as always, Marty.:-D

    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: GPotvin
  • Additionally via email standards you actually cannot *send* email through pop3. That particular protocol isintended for *receiving* email.

    While you theoretically *can* send through imap, it is not as simple as SMTP.


    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: Jonathan
  • My question is, under "System Tab", "Admin Settings", "Preferences", "Set email address to deliver messages for this administrator to:"

    Does this email address have to be on my mail server, or can it be my .Mac, Gmail, etc. account?

    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: GPotvin
  • Ah.. That question makes it a bit clearer... No, it does not have to be on your server, it can be any internet email address. Provided your KServer can send email out to the internet properly.


    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: Jonathan