Kaseya Community

Chat Windows

  • Has anyone noticed how the chat window closes on both sides when either side closes the popup window?

    I was chatting with a user that somehow found the feaure and he gave me specific information and then closed the window and I couldnt copy and paste it before he closed it on his side.

    I may have missed the option for "close chat window automatically."

    Anyone else seen this? ...and found a solution/option?


    CW Technology
    Duluth, Minnesota

    Legacy Forum Name: Chat Windows,
    Legacy Posted By Username: rodbibeau
  • I just think it is the way it works.

    The chat function is relatively primitive. It would be nice to be able to have an option to capture the chat session so it could be saved for billing or to send to the client.

    Legacy Forum Name: Technical Issues,
    Legacy Posted By Username: rvines