We just went live with a new Kaseya server and everything appears to be functioning correctly except for the terminal service remote control of the kserver.Terminal services to the Kserver from the local lan functions properly, but not through Kaseya. In addition, all other terminal service connections to other servers functions properly.

The Kserver can be remote controlled via Radmin and vnc with no apparent issues. The remote desktop is enable for 2 concurrent connections in administrative mode and there are no notifications or alerts in the event logs. The connection attempt within Kaseyasimpily times out and provides the default no connect screen. Has anyone else experienced anything similar to this?

Legacy Forum Name: TS Remote Issues,
Legacy Posted By Username: cberger