I have a range of Service Desk Sub Procedures that we use in our design. I have a issue at the moment that is driving me nuts.
I have one procedure that calls on the second procedure - If I select the second procedure and check the used by tab - it does not show the first procedure that is calling it. The "Used by" tab is blank. I have logged a support case to assist.
I have done the following to try and fix the issue.
1. I have recreated the 2 procedures and still "Used By" tab is empty
2. I have run a reapply schema, restarted both servers - still not fixed
Does anybody have any other options to try and resolve this issue
Thanks in advance
Sounds like a bug Louis
Have you logged a ticket with Kaseya ?
Yes 13 days ago