I'd like to be able to close an alarm, and have it automatically close the ticket as well. Any idea if there is a way to do this?

We have about 50 low disk space tickets, currently integrated with ConnectWise, and I want an EASY way for them to work/close these tickets with as little work as possible. 

Lastly, is there a way to open a ticket, run a script, add time and close the ticket? And (this is the critical part), have that time sync over to Connectwise. I'd like the KaseyaAdmin account to be able to create that GOOD "noise" for client reports.