I'm trying to get access to the Database of the Service desk, I want to pull the data out with a 3rd party reporting software. My main objective is to get the data from the tickets created in the SERVICE DESK tab. Does anyone know where I can find these tickets in the Database Views?
kasadmin.SDIncident ... and
are 2 good places to start
Or views such as
You'll find all the SD tables/views in the kasadmin schema
This is great! But I can't access Kasadmin tables with my KaseyaView user. Do you know how I can grant access?
Thank you so much!!