I created a monitoring set(When a certain program is down), I assigned it to a machine ticking the Create Alarm and Create Ticket option. When I closed the program, the ticket is created but when i test the source type of the it is OTHERS.
Shouldn't be Alarm? Or monitor?
thank you in advance.
As I'm not using the Kaseya Ticket System I'm not sure on this but you can edit the Group Alarm Column Name in the Monitor Set.