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Procedure to Fill in $SubmitterEmailAddress$ in System Generated Ticket

We are trying to have tickets in KSD that are auto...

accounts getting locked ticket or alarm

I want tickets or alarms to be created when my accounts...

Tickets remain locked when you cancel editing a ticket

We discovered this bug 5 months ago, around April of...

SD: Schedule Agent Procedure and then return values

Hey everyone, I'm looking at a Kaseya Service...

Multiple tiers of coverage

Currently our system is setup so that during our regular...

Service Desk

	Topic	Date	Replies
Tom Fehlberg	Procedure to Fill in $SubmitterEmailAddress$ in System Generated Ticket	Latest post by Tom Fehlberg Dec 16, 2019 4:18 PM	2
Patrick van Strien	maximum length of Servicedesk notes	Latest post by Patrick van Strien Jun 25, 2019 10:56 AM
Kevin Slonka	Refresh Service Desk Ticket Cache	Latest post by Kevin Slonka May 16, 2018 4:11 PM	1
mikeelindsay	Paste images into service desk ticketing agent	Latest post by Tom Fehlberg Apr 12, 2018 8:00 PM	3
MCS-Tech	Tickets remain locked when you cancel editing a ticket	Latest post by jennyhannb Apr 11, 2018 9:11 AM	25
Patrick van Strien	Change ticket assignee to a customer VSA user	Latest post by gkoers Apr 11, 2018 8:40 AM	1
gracylayla	What can a developer do during the logical and physical design of...	Latest post by gracylayla Mar 20, 2018 11:30 AM
Grant Cole	Help with SQL Non-Query needed.	Latest post by JB1975 Mar 20, 2018 11:18 AM	26
Amrit	accounts getting locked ticket or alarm	Latest post by TechJoe Mar 6, 2018 3:27 AM	1
ghanssen	execute shell command() "No approved shell commands"	Latest post by Mark_N Dec 22, 2017 8:39 PM	9
JB1975	ExecuteSqlQuery to variable in Ticket Mapping Procedure	Latest post by gbarnas Jul 26, 2017 9:53 PM	5
gmikesell	SD: Schedule Agent Procedure and then return values	Latest post by Paul Haaker Jul 18, 2017 10:10 PM	3
JB1975	ExecuteSqlQuery to variable in Ticket Mapping Procedure	Latest post by Paul Haaker Jun 29, 2017 2:34 AM	2
shankwc	Deciphering Event Log Alerts in Service Desk tickets for routing and...	Latest post by JB1975 Jun 22, 2017 4:09 PM	3
gmikesell	Multiple tiers of coverage	Latest post by gbarnas Jun 21, 2017 9:20 PM	4

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