Since adding the extra category dropdowns in all the system menus I reckon my Kaseya mouse click count has increased significantly.

To be honest, to be able to find something means having to open each category anyway and doesn't really make the process any simpler or easier to use. For me anyway. I have enough trouble remembering which root menu has the function I'm looking for.....

Core functions like "Manage Agents" should probably just be in the root of the Agent menu.