Kaseya Community

Outbound Email Issues

  • Hi Nicolas - unfortunately, our problem continues. We've left the outbound mail queue in a hung state for support to see and have reached out to support a couple of times but have not had a response. Is there anything you can do to promote our cause? Thanks.

  • Hello I believe i have written a fix for this issue already. But it has not been released yet...

    Can you please PM your customer ID or even better yet your Kaseya ZendDesk  ticket id and i'll take a look for you.

    Thanks

  • Hi Michael - thanks for your help. I have PM'd you the ticket number. If you have a fix we'd love to have it.