Anyone have experience with this issue? Attempting to run a Reapply Schema fails with the following:
Pass 3 of 3 Verify VSA certificate exists. Error creating edge certificate. Please contact support for assistance.
Support Ticket #138599 has been opened, but wanted to also try the community.
Just happened to me as well, have the server back up but now none of the agents are checking in. Created a support ticket too. Reapplying the certificate does not seem to resolve it.
I can confirm all agents are offline here as well.
Hi twistedtechmike and bctirado
I see Mike has created a ticket, Brian if you have a ticket also please inform me of the ticket number.
I will ensure that they are marked with the highest severity.
Just created a ticket, they got back to me in like 5 minutes and now I'm up and running again.
Running the reapply schema directly from the VSA's server console solved my problem and things are checking in again.
Performed the same steps and resolved the issue. Contacted my support case contact and notified them of the fix (they responded about the same time this fix was posted).
Thank you bctirado for providing the fix that worked for you and twistedtechmike for informing the community of this.