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email updates to clients are not sent (or received by cient)
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over 13 years ago
Kserver Discussions - VSA
email updates to clients are not sent (or received by cient)
Posted by
LegacyPoster
on
Jun 12, 2007 12:43 PM
This used to work fine, but not any more.
If a ticket was updated in any way other than with a hidden note (or suppressing email notification), the user (assuming the email field was populated) received a message from the K-Server.
I'm new at providing support for the K-Server...can anyone point me in the right direction for a checklist of what needs to be setup for this to work.
Thanks...
Monk
Legacy Forum Name: email updates to clients are not sent (or received by cient),
Legacy Posted By Username: mmclaughlin
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