Kaseya Community

Time started and time finsihed

  • Morning.

    Would like to know if it is possible to have start time and finish time for each ticket (instead of just the total time spent for each ticket) so that we can get the appropriate usage reports?

    Any help is appreciated

    Thank you


    Legacy Forum Name: Time started and time finsihed,
    Legacy Posted By Username: mpadisetti
  • Many use ConnectWise for such information. I suggest you check it out... going back, I would have bought it before Kaseya.


    Legacy Forum Name: Server,
    Legacy Posted By Username: rwitt