Kaseya Community

LAN Watch missing devices

  • On our internal network here I've noticed our server is not seeing some devices on a LAN Watch scan. This morning I plugged an NT4 machine into the network (figured we'd better have a test against NT4) and it's not being spotted.

    Our Kaseya server is external, so we're really like any other customer site in that respect.

    gordon


    Legacy Forum Name: LAN Watch missing devices,
    Legacy Posted By Username: gordonc
  • Actually I have seen this on a few customer networks as well - I had one just last week do a complete scan on two machines and it missed all 12 other machines plugged in - I had to do a manual deploy and now they show up and work fine.

    Anyone have any thoughts on this?






    Legacy Forum Name: Server,
    Legacy Posted By Username: techsquad
  • As a follow-up to this - I also notice in the console that some servers seem to remember which address range they are scanning, while others seem to forget.

    Anyone know what causes this?

    gordon


    Legacy Forum Name: Server,
    Legacy Posted By Username: gordonc