Kaseya Community

Lost Backup Recovery Password

  • When you install the Backup functionallity for workstation/servers , it generates a password to recover the backup when needed.
    The workstation was accidently removed from the list and so is the password.

    Is there anyway to recover/restore the password??


    Legacy Forum Name: Lost Backup Recovery Password,
    Legacy Posted By Username: dj
  • I would contact Kaseya support about this. Since I see two ways to get the key back if the client data has already been purged from your Kaseya. Be ready to eithier send them a backup of your Kaseya database from a time when the missing computer was still in it or you might have to setup another machine with a copy of Kaseya and restore the database to it. Eithier way check with Kaseya support before trying anything I suggest so you do not violate your license.

    Chris Toppan
    OmicronWave

    Legacy Forum Name: Server,
    Legacy Posted By Username: chris_toppan