Kaseya Community

Patch Database update failed

  • patch update fail.JPG
    Installed brand new installation of VSA today.

    OS: Win 2003 Server w/SP 1

    SQL Server located on a differetn server.

    I receivea pop-up when I select the Patch Management Button.



    Pop up says the following: (also attached)

    Patch Database update failed.

    curl.exe downloads the update fromvsaupdate.kaseya.net.

    I am able to telnet to the site and get the blank screen as I should be able to.

    Any ideas where I can begin troubleshooting this problem?

    Many Thanks,



    Jeff




    Legacy Forum Name: Patch Database update failed,
    Legacy Posted By Username: hooksj
  • The same thing happened to me last week. I logged onto our Kaseya site on the server itself, and was prompted to upgrade to the 4.5 version. Once the upgrade completed, the error message you refer to was resolved.

    Legacy Forum Name: Server,
    Legacy Posted By Username: Cbrooks