We have been running the Kaseya server for awhile now and it is running quite well, very pleased with it in fact. We have until yesterday been running it by typing in the IP address in the address line. However, we needed to for some of our users have it run with an SSL Certificate on IIS. So I set it up, and of course had to use a domain name instead of the IP address.

For me and on the server and for many others this works fine, you just put in https://domainname.com/ and it works great. However, many of my users are now complaining that they can't long into the Manager any more. So I jumped out there on their machine and they are getting the following erorr in place of the sign on screen:

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services

--------------------------------------------------------------------------------

Error Type:
Microsoft OLE DB Provider for ODBC Drivers (0x-7ffbf1ec)
[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name 'NaN'.
C:\KASEYA\WEBPAGES\ACCESS\../inc/connectdb.inc, line 140


Browser Type:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; FunWebProducts; .NET CLR 1.1.4322)

Time:
Wednesday, September 14, 2005 8:25:41 AM

I have looked at the typical 500.100 messages that are in the forum, and they just seemed different. My Keseya server is working great for me and on the server itself it is just certain users, and if they change to the IP address and get rid of the domain name it works great. It works the same with or without the SSL, so it is narrowed down to the use of the domain.

That is it in a nutshell, works great with the IP, but not so well with the domain name.

I know it is something really simple that I am over looking. Any help would be great appreciated.

Thank you very much,

Shon R. Scott



Legacy Forum Name: Kaseya Server 500.100 error,
Legacy Posted By Username: sscottincanyon