Is anybody using the API we are getting an error when trying to authenticate and get a session ID
We think it is a kaseya issue but not sure so wanted to check with you guys.
The error we get when using the KAseya test client is
tem.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error #8152: String or binary data would be truncated.
We created an admin (master) and we are using those credentials.
The link we are using is https://OURSERVER/vsaWS/KaseyaWS.asmx
If anybody can help I would appreciate it, we have logged a ticket too.
Did you get a fix for this? I am having the same issue on my server.
yeah it was a bug in the system
this is the official line from the ticket (CS032763)
"The column wsSession.hHeader definition was incorrect. We believe this occurred due to a particular upgrade path. I have corrected the schema on your system."
i would say get on to support and if you want referenced that ticket so they can look it up.
Yeah I have logged a ticket but nothing yet. I have found the correct column in SQL Management but not sure what the correct value should be.