The existing forum is running on vBulletin, one of the best and most widely adopted pieces of community software available for its purpose...why not upgrade that? This way you can add the content you want, and easily keep the existing forum information.
I am very sorry to hear about your discontent with the new community. We are working hard to make it more usable and to make finding good information easier.
Some of the changes about to take place include:
- combining Service Provider and IT Dept forums so that they are all in one place, like they are here.
- combining product groups.
- repairing email notifications, subscriptions
- Migration of this forum content, which requires these forums to become read-only finally.
What I would like to do is setup a Go-To-Meeting with as many of you on this thread would like to join to discuss more specifics about how I can help make the new community more useful for you.
Please email me with your time zone and desired time of day for this meeting. firstname.lastname@example.org
cdillihuntBrendan, are you deaf? Listen to what we are telling you for christ's sweet sake. The new forum / community / whatever you want to call it is total garbage. Since Kaseya Support is so woefully inadequate, we need a forum that works (like this one) where us Kaseya Admins can converse, and review RELEVANT information about how to use the product and solve issues. Asking for our input AFTER implementing that new abortion you call a "community" only makes you and everyone at Kaseya look very bad. What kind of customer relations policy is that??? Go-to-meeting? Who the hell has time in their day to attend something like that?
Instead of trying to create a new "community", can't you guys spend your time and effort creating a half-way decent reporting engine in K2?
brendan.cosgroveWe just released SP1 for K2. It is an "as needed" release and won't get pushed to your server automatically. It contains mostly hotfixes and a roll up of previous hotfixes, but it also includes a few feature enhancements including some changes in InfoCenter and Audit, a basic Linux agent and a few more. Here is a link to the release notes to see if there is something you would like to have updated on your server.
You can download it via our Download Center on the website here:
brendan.cosgroveI am working hard to make it USEFUL and RELEVANT.
I disagree with a lot of your comments - it is understandable you are singing the kaseya song but I have heard it before on numerous occasions. K2 is nearly a year old lets not forget.
I would appreciate you sending me on the details of that partner who moved back as it is important to get both sides of the coin - having spent a number of hours on labtech it is a far more comprehensive product although we are not at a point yet to fully test with lots of machines.