Kaseya Community

The request failed with HTTP status 401

  • Hello

    Using K2, I get that error in the Info Center, every time I try to launch a report.
    Reports did never work since my K2 upgrade...

    Any clue?

    David

    Legacy Forum Name: The request failed with HTTP status 401,
    Legacy Posted By Username: dklein
  • I have been having the same trouble, I noticed it yesterday. any help would be appreciated!
    support@linkedtech.com

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: technician
  • I resolved this tonight. I needed to make sure that I had an account configured in the SQL Report manager I added a local account as a System administrator.

    In the system section of Kesaya I then configured the URL and added the credentials of that account I changed in the SQL Report Manager...reports started working

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Mark.Hodges