Kaseya Community

Home » Discussion Forums » General Questions and Discussions » Primary/Secondary KServer settings

Learn more about how AuthAnvil can protect and enhance your Kaseya experience

Similar Posts

Primary and Secondary KServers

by
on Dec 12, 2012

Alert when agents change check in KServer from primary to secondary

by
on Dec 11, 2016
  • Not Answered

Setting up a secondary KServer

by
on Apr 23, 2010

Check if Agent Checked in to Primary or Secondary Address

by
on Sep 28, 2011

Secondary KServer

by
on Oct 6, 2005
Details
  • 1 Reply
  • 0 Subscribers
  • Postedover 9 years ago

Primary/Secondary KServer settings

  • LegacyPoster
    Posted by
    on May 22, 2010 12:04 PM
    We've just started using "loaner" computers for special customers... ... has anyone ever set the primary KServer to the external IP and the Secondary KServer to their internal IP?

    If so how are the results?

    Legacy Forum Name: Primary/Secondary KServer settings,
    Legacy Posted By Username: thirteentwenty
  • LegacyPoster
    Posted by
    on May 23, 2010 6:37 PM
    Can't say that I have done this but why would you? One issue you will get is that the remote control only works when connecting to the primary server.

    The reason I say why would you is why not use dns to work around this issue? We use a dns entry k1.example.com as primary and k2.example.com as the secondary as we have two internet connections.

    We then use our internal DNS server to point both of those DNS entries to the internal IP address of the Kaseya server. This way, when agents are in the office, they go straight to the internal IP. Once they leave the office, they are polling either of our two internet connections.

    Regards,
    Chris

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: chris@busy.co.nz