Kaseya Community

Email notifications

  • hey guys, around half way into last month kaseya email service stopped working for us, we didn't take much notice but now i see there is 2500+ emails sitting in kaseya's logs still in queue. if i tick a email and tell it to force send it will send (takes a few min)

    is there a reason its doing this?
    or should i just purge the logs and delete the lot??

    Legacy Forum Name: Email notifications,
    Legacy Posted By Username: Iggy1328
  • Iggy1328
    hey guys, around half way into last month kaseya email service stopped working for us, we didn't take much notice but now i see there is 2500+ emails sitting in kaseya's logs still in queue. if i tick a email and tell it to force send it will send (takes a few min)

    is there a reason its doing this?
    or should i just purge the logs and delete the lot??


    We had a similar issue, make sure your hotfixes are up to date on your VSA, if they are and its still happening then open a case with support.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jviggiano