Kaseya Community

Database Views Password Error

  • Is anyone else getting this error message when trying to create the KaseyaViews password under the system tab. In Kaseya 2010

    Error Type:
    Microsoft OLE DB Provider for ODBC Drivers (0x-7ffbf1ec)
    [Microsoft][ODBC SQL Server Driver][SQL Server]There is already an object named 'KaseyaReporting' in the database.
    /SystemTab/ViewPassword.asp, line 31


    Browser Type:
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

    Legacy Forum Name: Database Views Password Error,
    Legacy Posted By Username: PeterJ
  • We had this issue after our move to K2. The solution we found was to go into the SQL server and create the KaseyaViews account manually, and then this resolved the issue. Alternatively i believe you could run the KaWebUpdate.exe which should also resolve the issue.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Dan_Barclay
  • Had the exact same problem about a month ago. Opened a ticket with support, took about a week and had to give RDP access to my SQL server, but they were able to fix it.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: kswanda
  • Cheers thanks for the answer looks like its ticket time Smile.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: PeterJ