We have an enterprise client whom we are using a large number of custom fields within the system info. These fields define things like system owner, application name, vendor name backup rention policy, etc. I would like this information to carry through to the ticket. We are using Connectwise as our ticketing system. My thought was that the best way to do this is to use a view within the formating of my email alerts. When i insert either a whole view or a view with a specific field i got the following error in my email. Can anyone give me the proper tag to put in "format email" field. I am also open for other ways people have solved carrying custom info over to tickets.

[Invalid database tag (vSystemInfo) - tag not properly formatted]

Legacy Forum Name: Custom Fields in Views,
Legacy Posted By Username: eegolf