Kaseya Community

backup failures


  • i have been reading over the forums (around 4 pages deep in each topic) and i was supprised (or just missed it) that i couldn't find any one concerend about failed backups?
    or even a monitor set to alert you when a backup fails.?
    does any one bother with this or can it just not be done?

    Legacy Forum Name: backup failures,
    Legacy Posted By Username: Iggy1328
  • Not sure I understand exactly what you mean. Sure failed backups are a concern. We send alerts and emails when backups fail, skip..etc

    Our backups have been pretty solid.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jrocker
  • how do you set the emails up tho?
    like say my TS servers backup fails how do i get it to send the emails?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Iggy1328
  • In the monitor "tab"
    Agent Monitoring > Alerts
    Select from the pull down "Select Alert Function" Backup Alert

    There is an option to to "Send email alert shen backup succeeds fails ,or is skipped".

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: thirteentwenty
  • i do not have backup in that list.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Iggy1328
  • Do you pay for the backup module from Kaseya?

    If not and you use a 3rd party, then you should monitor those specific event logs for failures, and choose how you want to alert you moving forward.

    If you do pay for the backup module, then i would put a ticket in.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jrocker