Kaseya Community

K2 Agents showing old version number...

  • I've had a successful K2 upgrade and been using it for the last week. The only oddity that I haven't figured out is why the agent version is stuck at 5something...

    I've gone to manually force an agent update to 6, but they all seem stuck at 5.

    any ideas?

    Thanks,

    James

    Legacy Forum Name: K2 Agents showing old version number...,
    Legacy Posted By Username: jksanford
  • We had same problem. We would force update and says successful but still at 5.0. We had to run the kawebupdate.exe and that fixed it.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: gdoubinin
  • Thanks for the tip!

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jksanford
  • Well, I redownloaded, re-installed, and still no luck on getting the agents updated. I've even run a new baseline audit.

    Anyone else have any ideas?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jksanford
  • Hmm. If I uninstall the agent, and re-install the agent, the version number does show 6.x...

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jksanford