Kaseya Community

W3wp.exe high memory, unable to access web site

  • Hi



    We get a point where our kaseya website is very slow and takes forever to load a page.



    When we remote desktop to our kserver, the w3wp.exe process has high memory use but low cpu use. Restarting the w3wp service brings it back down and allows us to access the pages again.



    I have seen this link and wondered if it would work for us, or if we need to set it higher (256MB?) http://community.kaseya.com/xsp/f/114/p/5370/25276.aspx#25276



    Thanks

    Nate

    Legacy Forum Name: W3wp.exe high memory, unable to access web site,
    Legacy Posted By Username: kiwinewt
  • We see 200-500mb in use on the process sometimes. What are you using? How much ram do you have and how much is available?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Coldfirex
  • We have Server 2003, IIS6, 4GB RAM available, Kaseya 2.
    Up to 400MB use. From what you are saying this should be fine.
    Perhaps the problem is elsewhere with the kaseya serve... :S

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: kiwinewt