Good morning,

We have created a mobile BETA version of Kaseya for access to basic information via a PDA. K-mobile is using all the functionality that the Kaseya API supplies at this point. As the API grows, so will K-mobile. Basic information as well as machine filters are available. Tickets and alarms are available as well, however, due to current Kaseya API, we can only return all tickets regardless of status. For the beta version, we have restricted to 20 tickets and alarms. Once Kaseya gives us the ability to query only open alarms and tickets via the API, then we will implement this functionality.

K-mobile was originally developed for the iPhone. If you don't have an iPhone but want to see how it renders, download Safari and check it out. We have also been using it on Blackberries but the rendering is much more simplistic because of the BB browser. Windows Mobile is still in development. Although it will render in a WM browser, its not great. We are working on the style sheets for this.

The reason we developed K-mobile was out of necessity. I wanted our engineers to have a quick way to look into a machine (RAM, Service Tags etc.) without opening a laptop. We all seem to be glued to our PDAs and this was a good use of the Kaseya API.

In addition to showing just the basics, we can filter machines by RAM, OS, disk space etc. This functionality really helps when sitting in an executive summary meeting and needing quick look at a group of machines.

As K-mobile is in BETA and we are working on its completion between development projects, we have opened up the system for testing. Please remember that it is still a work in process and also please send feedback and feature requests to info@ncare.com

Also, please be aware that we know about rendering problems on Windows Mobile. We are working on that. I do recommend that you check it out on an iPhone if possible.

HOW TO ACCESS:

1) You must be running Kaseya 2008 SP1 with the latest hotfix.
2) Your Kaseya server must be accessible from the Internet. SSL is fine.
3) You must enable web services on your Kaseya server. Do this under System > Configure > Check the API web services box.
4) Navigate to https://mobile.nxconnect.com on your mobile device.
5) Register and verify your address. (We do not use your email for anything but for sending you update information)

FAQ:

How do you access my server?

We use the built in Kaseya API to relay information from your Kserver to your handheld device.

Is it safe?

Yes, we use the same encryption algorithum that Kaseya uses to athenticate your username and password. This is required to use the API. We talk to your PDA via SSL. The connection to your Kaseya server is based on how you access your server from the Internet (http or https)

Do you store any information?

No. We only relay information from your server to the handset. No credientials are stored.

How much does it cost to use this service?

Nothing. At this point K-mobile is free to use. Once the beta period is over, we will take a look then. In the meantime ... enjoy.

Who is Nexxtep?

We are a software development shop located in Georgia that also provides MSP services. We have been using Kaseya for 3 years. We think that Kaseya is the best of breed on the market. With the introduction of the API, we think that Kaseya will become a great platform to extend our offerings as well as develop useful applications for the MSP communtity. We are always looking for new projects to help the community, if you have a need, let me know.

More information about K-mobile and Nexxtep can be found here:

http://www.ncare.com/Kmobile/tabid/68/default.aspx

Thanks,

Stuart
savera@ncare.com

Legacy Forum Name: K-mobile BETA 1.0 - Mobile access to Kaseya.,
Legacy Posted By Username: sjavera