michaelrHow much time (average) would you say you spend a week on these tasks? Do you think it is neccesary to have a dedicated Kaseya Admin?
michaelrYea, the early stages of the setup require a lot of time. I started out with a very basic set of monsets/event sets/scripts/etc.. and added to them as needs arise and ideas come up. I still go through and tweak, but not as consistently as I would like. It's an ongoing process.