Kaseya Community

Ability to receive monitoring emails as HTML?

  • Trying to setup the monitoring emails we receive as HTML. If I put HTML formatting in the email, Outlook still receives the email as plain text and shows all the HTML code as, well, HTML code.

    Reason we ask is because of the line breaks. We don't want to force Outlook to turn off line breaks, but if not, we get emails that are all pushed together. See example -

    Monitoring generated Counter ALARM at 12:02:42 am 5-Nov-09 on exch002

    SNMP Device: N/A
    Monitor Set: _Exchange Servers 2007
    Type: Counter
    Log Object Name: MSExchange Database Log Record Stalls Sec Agent Alarm Time: 12:02:42 am 5-Nov-09 Event Time: 5:02:42 am 5-Nov-09 UTC Log Value: 0.059998 Alarm Operator: Over Alarm Threshold: 0 Log Record Stalls/sec Alarm Duration: 30 Second(s) Ticket ID: no ticket assigned

    It should read more like -

    Monitoring generated Counter ALARM at 12:02:42 am 5-Nov-09 on exch002

    SNMP Device: N/A
    Monitor Set: _Exchange Servers 2007
    Type: Counter
    Log Object Name: MSExchange Database Log Record Stalls Sec
    Agent Alarm Time: 12:02:42 am 5-Nov-09
    Event Time: 5:02:42 am 5-Nov-09 UTC
    Log Value: 0.059998
    Alarm Operator: Over
    Alarm Threshold: 0 Log Record Stalls/sec
    Alarm Duration: 30 Second(s)
    Ticket ID: no ticket assigned


    Thoughts?

    Legacy Forum Name: Ability to receive monitoring emails as HTML?,
    Legacy Posted By Username: DiPersiaTech
  • For script logs I have to use html tags that look like <
    >, I'm not sure if that trick will work, but it might be worth a try.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: thirteentwenty