Kaseya Community

Remote Control - Prevent Type From Changing

  • We currently have a few unique server nodes that have to be left on KVNC for rc. Does any one know if K6 will let us restrict this so techs can not change the rc type for those nodes?

    Legacy Forum Name: Remote Control - Prevent Type From Changing,
    Legacy Posted By Username: jchurch
  • Yes you can set groups and add techs into that group and then select what they can see or change. This is under the system tab. Function Access allows you to set what can be viewed in each group. Hope that helps you

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: JonJohnston
  • Thanks for the post. Unfortunatly our techs need to be able to change this for other clients.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: jchurch
  • We have a HelpDesk group which has access to all machine groups. Then we have other Admin Role groups which only have access to specific machines.
    Create a new Admin Role group and set them as the only ones with access to the machines in question.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: JonJohnston