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General Questions and Discussions
Client access via https
Posted by
LegacyPoster
on
Jun 29, 2009 10:13 PM
We have had this working for a long time and the process to configure it is documented/straightforward. My issue is that over the past couple of weeks I have had multiple reports from clients that they cannot open a ticket through the icon. Each time the url has been reset to http:
Setting it back by opening Kaseya on the server console using https is successful each time but it would be nice if we didn't have to keep doing this. Typically I would suspect the culprit to be a hotfix but I just had to reset again this morning and the last hotfix release was 6/24.
Anyone else with similar experience or, perhaps, an idea what might be going on?
Thanks
Ken
Legacy Forum Name: Client access via https,
Legacy Posted By Username: karode
You have posted to a forum that requires a moderator to approve posts before they are publicly available.
Posted by
LegacyPoster
on
Jul 2, 2009 6:11 AM
This link is configured per agent under the Agent tab > Agent Menu in the KServer. Make sure the settings are sticking and not reverting for one reason or another. Does this happen to all of your agents or a group/pattern of them?
Legacy Forum Name: General Discussion,
Legacy Posted By Username: jwhitford
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Posted by
LegacyPoster
on
Jul 6, 2009 9:06 PM
Thanks for the input...however, you cannot make a selection between http and https within the interface....as far as I know. This is configured on the VSA server console by logging into
https://localhost
using Master admin credentials
Legacy Forum Name: General Discussion,
Legacy Posted By Username: karode
You have posted to a forum that requires a moderator to approve posts before they are publicly available.