Kaseya Community

KVNC Never Connects, Pending Scripts says Success

  • Gang,

    I am connecting to an XP machine that I was always able to connect to... then all of a sudden now my KVNC session never opens up. Pending scripts shows that it should have been successful.... am I missing something here...

    Nothing changed that I am aware of.. no 3rd party FWs, Avast AV, SP3... I also uninstalled, reinstalled KVNC then back to VNC, then back to KVNC... Rebooted... nothing... weird.

    Thanks in advance
    Rock

    Legacy Forum Name: KVNC Never Connects, Pending Scripts says Success,
    Legacy Posted By Username: lgarnier
  • Does the remote machine have DNS resolution back to your server? I have seen that cause remote access problems

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: karode
  • I do have name resolution, but I notice that in the Audit Tab > DNS info.. for this machine it has the wrong information... it has my old DNS server IP and the new server IP... Correction.

    Interesting...

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: lgarnier
  • Sorry to bother you guys with this... I fixed it.

    Agent "Check in Control" Setting DNS was incorrect... I had .local instead of .com

    Thanks Karode

    Rock

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: lgarnier