Kaseya Community

Agent Uninstall crashing workstations

  • We managed to take two customers down today by uninstalling the agent through the web interface. All of the workstations displayed a message about "Kaseya Agent Updating" and then had to be rebooted to access the Internet again.

    Has anyone else seen this?

    I've also had a two machines groups where I've schedule the agent to uninstall, I've removed the GP policy in the server. The agents uninstall and then start popping back up again after a week or so and re-creating the machine group.

    Legacy Forum Name: Agent Uninstall crashing workstations,
    Legacy Posted By Username: swilson
  • Do you use the network drivers?

    It's highly possible a reboot would be required after uninstalling these.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: LANWorx