bkelleherand by all means don't let kaseya know. we were about to sell kaseya to an internal IT person. he filled out an online questionnaire on their website. then kaseya started calling him and offered it to him for half of what we could sell it to him for. what did kaseya do about the situation? oh they huffed and gruffed and said that that should never happen and they were taking the matter so very seriously, but ultimately they did nothing.
Our MSPs have the opportunity to register their deals with us and if the end-customer contacts us directly we refer them back to their MSP.
I am trying to sell Kaseya to an internal IT Admin. Basically we manage his servers with Kaseya but he has been paying for kaseya on his desktops and for him to manage them. He has never used it and now wants to stop paying for it. I have to sell it to him.
Can anybody assist things to go to him with and say it can do all this for you as an internal IT person. I know patching is the obvious / scripts etc. But any internal people think wow could not be without it because......
Any help would be great.