dwalshThe log parser is for monitoring of text log files. Could you clarify the issue you are having with the Sec event logs, are you trying to alert on an event which is blacklisted?
XeviouSI find it odd that kaseya would not allow you to modify the blacklist.
I think they should allow you to collect what ever you want, albeit with a stern warning about overloading the server.
Have you made an official request to your sales rep etc?