dwalshWe have confirmed that KRLYCLIS.EXE is being detected as trojan by AVG, and this has been reported to AVG.
This affects KES and stand-alone AVG installations.
As a workaround you will need to do the following on any machine you initiate Remote Cntl from: -
1) disable AVG 'Web Shield' component if its installed
2) disable Resident Shield OR add the following directories as exceptions: -
- agent temp directory (e.g. c:\temp)
- user temp directory (e.g. c:\users\\appdata\local\temp)
phippsrdThis crippled us until 2+ hours later when we found this post.
I thought Kaseya and AVG have started working closely together. This is beyond rediculous.
Get your act together Kaseya.