Kaseya Community

Ram & System Info

  • i performed a memory upgrade in a few workstations and servers. The machine info tab is reporting back the correct amount of memory but the system info tab is still showing the original amount of RAM and slot configuration. We run daily audits on the machines, shouldn't the system info tab show the new memory configuration?

    Legacy Forum Name: Ram & System Info,
    Legacy Posted By Username: akoop
  • The System Info is a different audit. If you look under Audit -> Run Audit you will see 3 types of audits that can be run: System Info, Baseline, and Latest. Typically only the "Latest" audit is scheduled to run on a recurring basis. If you just updated the hardware of a computer, you should re-run the Baseline audit again to fix the hardware report.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: CCDave