Kaseya Community

Isa Server Agent not checking in

Posted by LegacyPoster

on Apr 26, 2008 5:28 PM

Hi,Anyone had trouble with agent not checking in from isa server?

Legacy Forum Name: Isa Server Agent not checking in,
Legacy Posted By Username: acasupport

Posted by LegacyPoster

on Apr 26, 2008 11:51 PM

Have you poked the appropriate holes in the ISA server filters to allow the agent to check in?
We added a protocol for Kaseya and then added that protocol to the localhost access rule.

Legacy Forum Name: General Discussion,
Legacy Posted By Username: rhayes@expertnetsolutions.com

Posted by LegacyPoster

on Apr 28, 2008 2:53 PM

Thanks i had add the rule but for internal. When i changed in local host he checked in.

Legacy Forum Name: General Discussion,
Legacy Posted By Username: acasupport

ISA Server 2006 & ISA Firewall Client - Agents not checking in - anybody use or can assist

Kaseya Agent not able to check in on ISA 2004

Kaseya Agent via ISA/Proxy Server

Agent behind ISA 2004 Server firewall

Configuring Kaseya for ISA Server

Isa Server Agent not checking in