Kaseya Community

Lanwatch agent install error

  • I am recieving the errror "The system cannot find the file specified." whenever I try to install the Kaseya client through the lanwatch. I have tried multiple install packages (including the default) but they all recieve the same error. Thanks for any help.

    Legacy Forum Name: Lanwatch agent install error,
    Legacy Posted By Username: chris
  • Check that the Windows Firewall is not blocking the agent install. This is a common error for that cause.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: bob.penland@kaseya.com
  • I thought that might be the case but I have not found this error message posted anywhere else on the boards. I am wondering if Kaseya changed the error in 5.0.

    Thanks

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: chris
  • Click on the help when in Install Agents under Lan Discovery. It has a good troubleshooting guide to help diagnose installation issues.

    http://help.kaseya.com/WebHelp/en-US/5000000/index.htm?toc.htm?400.htm

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: smbtechnology