Kaseya Community

Patch status issues

  • Hi everyone
    We have a problem that started when the patch management sysem changed. For some of our managed machines on the patch status page we have "-" for all the fields including installed patches. Does anyone have this issue. We regualry scan the machines and there are no errors in that regard. This is very frustraiting as one of our biggest selling points of this system is the patch management and at the moment it is working poorly
    Any help greatly appreciated....

    Legacy Forum Name: Patch status issues,
    Legacy Posted By Username: luke@advance.on.net
  • Same problem here. Don't have a solution! anyone else?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: apvanderwaal
  • This is becoming a serious issue for our clients. Has anyone been able to resolve this issue

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: luke@advance.on.net
  • What version and patch level of SQL Server are you using?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: kaseya
  • We are running SQL server 2005 version 9.00.1399.06

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: luke@advance.on.net
  • SP1 or SP2?

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: kaseya
  • If yours is like mine, it shows a certain number of machines at the top of the "Patch Status" screen with data, then shows all dashes below that point. Try changing your filter to show a different subset of the same set of machines, and see if you don't still see the "top N" machines showing data, with all dashes below.

    For instance, if you have machines starting with A, B, and C, and only the A machines are showing data, put B* into the "Machine ID" filter and see if the B machines show data. If so, your situation is just like mine.

    Edit 2-18-2008: Installing SQL Server 2005 SP2 seems to have cured the problem... our patch status display shows full data for all agents in any view!

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: Matthew Bartels