Are you using 2FA?
If you do you have to check the time on your VSA server.
2FA is timebased and if your server is out of sync this will disrupt logons.
Also in regards to 2FA time sync, I have seen a carrier have issues so all phone times were off enough to "break" 2FA. As we supply IT with mobile phones and are all on the same carrier, it did affect all of us.
We are experiencing this also but onPrim. I havent submitted a ticket yet.
dczarnecki Did you talk to support?
This is big drawback when one use SAAS version. We use on prem and did not experience it. we are on 18.104.22.168
Ok, we figured it out actually. Turns out, it was something with our account as it was up for renewal on the 25th, but somehow the renewal didn't go through at first, so, therefore, they had no choice but to lock us out. It has now since been fixed.