Kaseya Community

Cannot search contact name

  • Hi all,

    the new graphical interface does not allow to search for numerous fields (contact name, contact phone etc)

    This is quite limiting because if I have to run a remote session, for instance,  i have to kwow necessarily the name of the machine. Instead in the previous interface I could just  search for the contact name. Is it a bug or a technical choice?

  • are you talking about this search box?

  • yes

  • That is not ok. I would suggest opening a high priority case with Kaseya.

  • is this a known change in the new version release?