Currently our VSA says our latest agent version is 22.214.171.124 and I know a patch was just released for 126.96.36.199.
I asked my rep about this and was told that the agent version and VSA versions were two different things and that we were using the latest version available for both. Is this correct? We're running SaaS so we're not on-prem but this doesn't sound correct.
Rep is correct. There are multiple 'versions' within kaseya.
The "major version" marketing, the website etc. refers to: currently 9.4
The VSA "kServer" build number: currently 188.8.131.52. The first release of VSA 9.4 had a build number of 184.108.40.206.
The agent build number: currently 220.127.116.11 for windows, mac and linux, but each OS can be different to each other, and different to the kServer build number.
The VSA kServer patch level: currently 18.104.22.168
Each of the above 5 "versions" can be different at any time.
Thanks for clearing that up. No wonder I was confused!
I think what perpetuated it was that the only "version" listed anywhere in the SaaS VSA is 22.214.171.124.